At Retro Watches Harrogate, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website www.retrowatches.co.uk (“Website”) and purchase our products.

1. Information We Collect

  • Personal information: name, email address, phone number, shipping and billing addresses.
  • Payment information: payment card details (processed securely by our payment providers).
  • Usage data: IP address, browser type, pages visited, and interactions with our Website.
  • Marketing preferences: subscription preferences if you sign up for newsletters or promotions.

2. How We Use Your Information

We use your information to:

  • Process orders, payments, and deliveries.
  • Respond to inquiries and provide customer support.
  • Send promotional emails or newsletters (if you consent).
  • Improve our Website, products, and services.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

  • Trusted third-party service providers (payment processors, shipping companies, IT providers).
  • Legal authorities if required by law or to protect our rights.

4. Cookies and Tracking

Our Website uses cookies to enhance user experience, analyse website traffic, and personalise content. You can manage cookie preferences via your browser settings.

5. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Withdraw consent for marketing communications at any time.
  • Object to processing or request restriction of your data.
  • Request a copy of your data in a portable format.

To exercise your rights, please contact us at info@retrowatches.co.uk.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no system can be 100% secure online.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will take effect immediately upon posting. Please review this page regularly to stay informed.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, contact us at:

📧 info@retrowatches.co.uk